NB: Please note that when
you open a Neteller account and fund it, you need to go to setting, and
click/tap on “unverified” to begin the verification process.
Neteller is a very reliable and dependable financial services. However,
it’s compulsory to get verified by Neteller before you can start enjoying it.
If you fail to get verified, you’ll be frustrated. You’ll not even be able to
use Neteller.
Take your bank account for example, can you use your bank account without
getting fully verified?
A lot of users have been frustrated by the verification process simply
because they don’t know what to do or they do the wrong things. Here are the
things you need to know.
1. You must fund your
Neteller account before you start using it. You can fund with any amount between
5 USD to 50 USD (higher rates are also allowed) before you can start your
Neteller verification process.
2. Ensure that you use
information that can be substantiated when you’re opening a Neteller account.
Certain people use information that cannot be supported by valid documents, and
at the end of the day, they cannot get verified. Make sure that, you use exactly
the date of birth, address, official name, as they appear on your documents.
There are people who change their information too often, owing to fake life or
carefree life. That is why many are having BVN issues.
3. What you need for
verification are:
A document to identify yourself,
A capture of your face,
And a proof of your address.
Your ID and face capturing is the first step. After that is approved, you
capture or upload your proof of address.
Your national ID card (plastic) OR travelling passport OR voter’s card OR
driver’s license is what you will use. . Your documents must be clean, without
stains or tears, not having expired and with all the edges showing.
Your best proof of address is your bank statement, showing your address.
It must be signed and stamped by your bank. Only one page is enough. You may need to use a
high quality scanner to scan your proof of addresses and upload it on Neteller
website.
4. If you have info or
data that you cannot support with documents, do not use it.
5. Use a laptop or a
smartphone with very high quality camera for capturing your face and documents.
Too many people use computers and phones with poor quality cameras and they
don’t know why their documents are being rejected.
It’s best and fastest to do all your verification on the Neteller mobile
app. Otherwise, you can do it on their website.
If you have any questions, please let us know.
